To enable the efficient repair of Tapepro tools to replace damaged components, high use items have been grouped into kits. These kits are available for three different levels of repair:
Each kit has also been assigned a standard labour charge to fit. This will enable front line staff at Wallboard Tools and distributors to give the customer an indication
of cost to repair each tool, before it enters the repair cycle. (Additional costs may be incurred if the tool is in a poor state of cleanliness).
All manufacturing faults are covered under warranty. All non wear parts are covered under a 3 year warranty.
To assist in any future warranty claim you can register your tool details online, use the Warranty Card that comes with the tool, or download from below.
For all warranty claims please contact Tapepro.
- Full repair facility available in Australia nationwide
- Obligation Free Quote
- Over the counter service at Wallboard Tools branch locations
- Quick turn around time to get your tools back in use
Contact one of the Tapepro distributors to arrange the repair or maintenance of your Tapepro tool.
Watch YouTube videos on repairs and maintenance here: https://www.youtube.com/playlist?list=PLQreYkOhGnpRDqwhDWip0vkGUXc8TVzYR
My flat box brass blade holder doesn’t move any more? Is it supposed to?
The brass blade holder needs to move to function correctly. Remove the skids and the brass blade holder, clean, lubricate and reassemble. Check that the blade holder moves in and out under spring pressure.
My flat box blade falls out (or the settings don’t work).
The blade needs to be bent into a slight “W” shape before fitting, so the it is gripped inside the blade holder. Without this the blade can float and stay straight, giving you no crown on joints.
My blade holder is leaking compound.
Check the brass blade holder for play up and down (as opposed to in and out). The blue flat boxes have a mechanical seal, so rely on a close fit between components. Adjust the height of the tabs to control how much clearance there is.
Can I lubricate my mud box?
Yes, metal to metal contact on mud box parts should be lubricated to reduce wear and provide smooth operation.
Can I lubricate my extendable handle?
If it is the XH handle, then yes.
If it is a flat box handle (FHX, FHX-T, FHX-SL), please do not let lubricant enter the inner tube. Keep the handle clean and dry for the best operation. The brake pivot (in the head) should not be lubricated as this reduces the braking force. If you run the handle with the brake screw tightened, you will increase wear (like driving with the brakes on).
The inner tube should be clean of plaster. If necessary wipe some lubricant onto the tube – do not spray lubricant. Inside the tube is a brake mechanism to lock the rod and strap together. Lubricant will cause this brake to malfunction.
Keep the handle as dry as possible – the inner brake is made of tool steel that can rust. This will increase wear.
Can I repair my extendable handle?
My Nail Spotter wheels are not round?
The Tapepro nail spotter and flat box tyres are separate parts that fit onto the wheels. The sides of the wheel are a relatively tight fit on the tyres so they don’t spin on the wheel – rather the wheel spins on the bushing.
If the tyres are not running true, roll them on a flat surface. This will force the tyre down onto the inner diameter and they should then run true.
Why do the T2 flat boxes not have springs?
If you look at an original Ames style flat box (since the 50s), the pressure plate pivots on an edge into a fold in the bottom plate. To make this seal the compound it needs spring pressure.
Our boxes all have a pressure plate axle with nyliner bearings. This provides an accurate rotation of the pressure plate and good sealing.
Most people using blue boxes in Australia take the springs off them. The T2 boxes are pitched as a lower tier cheaper flat box, more in line with what our competitors offer. Springs are not needed so to reduce price they are not included.
Also consider that in use you are pushing against the springs, making it harder.
Our springs and seals are designed to make it easier offering less resistance – if you compare to an Ames style box they can take substantial force to close the pressure plate – even without compound.
No springs – easier to push.
Are the boxes good to use straight out of the packing box, or do I need to put an arch in the brass blade holder to get a crown on the joint?
Putting an arch in flat box blades is a misconception of how they work. Joint compound forces the blade holder up as it passes over the compound. The adjustment allows you to control the resistance to this movement. The harder you push – the more compound will be applied. If you use thin compound (too much water) it will be hard to control and does not hold pressure well – it will find a way out. Thicker compound is much easier to control and will allow you to apply thicker coats. With any mix, if you do not push you will not get a thick coat – it’s all about compound consistency, speed and pressure.
Boxes are good to go out of the carton.